🇺🇦Stand with UkraineLearn how you can help
OrderFiles

Getting started

Set up OrderFiles for your shop in a few minutes. Upload your files once, connect your orders, and every buyer gets a verified download page.

First: create your shop and upload your files

Sign up, create your shop, and add a listing for each product you sell. Upload files up to 5 GB each, with 50 GB of storage included. Each listing gets its own branded download link that includes your shop and product name.

The guided onboarding takes you through every step, including a test order so you can see exactly what your buyers will see before you go live.

Deliver Etsy orders

Etsy delivery works through order email forwarding. You forward your Etsy order confirmation emails to your shop's private OrderFiles address, and OrderFiles uses them to verify each buyer's purchase.

  1. 1

    Get your forwarding address

    Every shop gets a private OrderFiles email address. Find it in your delivery settings after you create your shop.

  2. 2

    Forward your Etsy order emails

    Set up a forwarding rule in the inbox that receives your Etsy order notifications. OrderFiles walks you through the Gmail setup step by step, and shows Gmail's verification code right in your delivery settings.

  3. 3

    Match your listing titles

    OrderFiles matches each forwarded order to your listings by title. Use the exact title from your Etsy listing. Small punctuation differences are fine, but a different name means the order won't import.

  4. 4

    Add your download link to your Etsy listing

    Paste your OrderFiles link into a short PDF or text file and upload it as the digital file on your Etsy listing. Buyers get it the moment they purchase.

  5. 5

    Buyers unlock their files

    Your buyer opens the link and enters their Etsy order number or email. OrderFiles verifies the purchase and unlocks every file you attached.

What you need for this path

  • An Etsy shop with order notification emails turned on.
  • An inbox that can forward email. OrderFiles has a guided setup for Gmail; other providers work if they support forwarding rules.
  • OrderFiles listing titles that match your Etsy listing titles.

Deliver Shopify orders

Shopify delivery is a direct connection. Once your store is connected, orders sync to OrderFiles automatically.

  1. 1

    Connect your Shopify store

    Open your OrderFiles settings, enter your store domain (like mystore.myshopify.com), and approve the connection in Shopify.

  2. 2

    Orders sync automatically

    New Shopify orders flow into OrderFiles on their own. No email forwarding, no manual steps.

  3. 3

    Share your download link

    Add your OrderFiles link to your product page or order confirmation. Buyers unlock their files with their order number or email.

What you need for this path

  • A Shopify store where you can approve app connections.
  • The connection stays authorized. If you disconnect, new orders stop syncing until you reconnect.

Stuck on a step?

Check the FAQ or contact us. A real person will help you get set up.

Start Free Trial

14-day free trial. Cancel anytime.