For Etsy digital sellers
Stop losing reviews to downloads that won't open.
OrderFiles gives every order its own download page. It opens in any browser, on any device. Your buyer enters the email they bought with — or their order number — and everything is right there. Files up to 5 GB each, zipped in one click.
€9/month after the trial — locked in while you stay subscribed. Card required, never charged during the trial. Cancel anytime.
Tuesday · 2:04 AM
hi, it says access denied when i open the link?
i’m on my phone and there’s no download button anywhere
i paid an hour ago. if this is a scam i’m leaving a review
The files were fine. The delivery failed anyway.
2:04 AM
The message lands at night. By morning it's a refund demand and a one-star draft.
Access denied
The cloud link worked when you tested it. Their Google account disagrees — and now you're proving you're not a scammer.
★☆☆☆☆
The review isn't about your work. It's about a download button that never showed up.
Wildflower Paper Co.
Botanical Print Set — 24 high-res files
↑ what your buyer sees — your shop's name, not ours
Give every buyer a page that just works.
- Your shop front, not ours. Your name, your logo, your colors on every download page.
- Any browser, any device. It's a normal web page. No app, no Google account, no access requests.
- Two ways in, both on the receipt. The email they bought with, or their order number.
- Room for the whole bundle. Files up to 5 GB each — the full-quality version, not the squeezed one.
- One tap for everything. The whole order comes down as a single zip.
- Theirs to keep. Buyers bookmark the page and come back for their files.
Three questions every seller asks.
Is this allowed on Etsy?
Yes. Etsy allows you to deliver a purchased file through an outside link — what it forbids is moving the sale itself off Etsy.
Read the full policy breakdownHow does it work with Etsy?
Etsy doesn't offer an API for order delivery, so OrderFiles works from the order email Etsy already sends you. Set up one forwarding rule — it takes about 5 minutes. Each new order is verified and matched to your product automatically.
What does my buyer see?
Your download page, branded as your shop. They enter the email they used at checkout — or their order number — and every file unlocks, with a one-click zip of the whole order.
Your next order can be the quiet one.
Set up takes about 5 minutes. The next “where's my file” email never arrives.
€9/month after the trial — locked in while you stay subscribed. Card required, never charged during the trial. Cancel anytime.
Built for a friend who's been selling on Etsy since 2005 — it runs her deliveries every day.